Order
The confirmation guarantees that your order can be delivered within the announced deadlines.
We collect your payment if this condition is met.
1. Order Confirmation
For your first order, contact us directly, it's easier.
Once your basket has been validated, you will receive an email summarizing your order. (watch your SPAMS directory)
When your order is validated, you will receive a confirmation email with an invitation to pay with all the data. Confirmation can take place within a maximum of 24 hours.
2. Payment
From the receipt of confirmation of your order, your payment must be on our account within 72 hours. Customers with less than 3 orders made must pay a deposit (10%) to initiate any order.
When we receive your payment, an automatic email is sent to you.
3. Shipping
Once your order has been paid, it will be dispatched within 48 hours by the logistics department.
Packages are carefully and discreetly packaged. The process is always filmed and saved.
A tracking number will be given to you when your package is on the road.
For collection at a collection point, you will be contacted by our services to set an appointment.
To order, you must create an account.
Click on the link below: Create an account
Complete your profile correctly so as not to delay an order.
Prefer in the morning, so that we can treat it effectively.
When you place your orders at the end of the day or in the evening, they are processed the next office day.
Place your orders in the morning.
Complete your profile with an email and a phone number for a direct exchange if necessary.
Check your SPAM folder if you don't receive anything from us after placing an order.
Payment by instant transfer speeds up the processing of your order.
Shipment of the orders >€18,000 will be accelerated.
Orders with many different products may experience additional delays.
If possible bundle everything into one order as extra packaging slows down the process.