Availability and delivery

Before any packaging, the order is validated by a human but also by a camera.

All packages are filmed from start to finish and archived.

 

Yes, it is possible to pick up your order in person in Liège, Brussels, Charleroi.

Just choose the region you want when you checkout.

 

Only you can come and collect your order with your identity card or passport.

We do not make partial delivery for an obvious reason of logistics cost.

For an additional fee, we can split an order.

The costs are of the order of the price of a delivery. 

We do not make partial delivery for an obvious reason of logistics cost.

For an additional fee, we can split an order.

The costs are of the order of the price of a delivery

All orders are 100% insured, depending on the amount of the order an automatic premium will be added to your order.

The amount will be displayed in your basket when you choose the type of transport.

 

Our packages are packaged very methodically and in a neutral way, the deliverers do not know its contents. Any attempt to open the package would be very visible. The interior is very well protected so that if you have a shock on the package, do not pay attention to it unless it is open.

If your package should present a serious hole or damage, notify the delivery person and refuse it.

At the same time send us an email so that we can deal with it most efficiently.

 

On the sheet of each product is the delivery time. This is respected 96% of the time.

Weekend and public holidays are not taken into account because the transport companies are closed.